Terms of Service

Welcome to MĀTRA Apothecary. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully.

1. General Conditions

All content, product descriptions, prices, and policies are subject to change without notice. We reserve the right to modify or discontinue any aspect of our service at any time.

2. Product Use

Our products are intended for external use only. Always read the full ingredient list and usage instructions. If you have concerns about allergies or suitability during pregnancy, consult your healthcare provider before use.

3. Pricing & Orders

All prices are listed in GBP (£) and include applicable taxes unless stated otherwise. Orders are confirmed once payment is processed. We reserve the right to cancel or refuse any order at our discretion.

4. Shipping & Delivery

Standard shipping is free. Express options are available at additional cost. Delivery timeframes are estimates and may vary due to location, customs, or unforeseen delays. See our Shipping Policy for full details.

5. Returns & Refunds

Due to the made-to-order nature of our products, all sales are final. Refunds are only provided for damaged or defective items in line with our Refund Policy.

6. Privacy & Data

We respect your privacy. All personal information is handled securely and in accordance with our Privacy Policy. By using this site, you consent to our use of cookies and data for analytics and order fulfilment.

7. Intellectual Property

All content on this website — including branding, text, graphics, and images — is the property of MĀTRA Apothecary and may not be used without written permission.

8. Governing Law

These terms are governed by the laws of the United Kingdom. Any disputes will be handled in accordance with UK law.

By using our website, you confirm that you understand and accept these terms. If you have any questions, contact us at matraapothecary@gmail.com.